TradeAlly
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COMPLIANCE. CONNECTED. CONFIDENCE. DELIVERED.
These Terms & Conditions ("Terms") govern access to and use of TradeAlly and the Prime TMS website, operated by Prime Trade Management Services Pte Ltd (UEN 202020771G). By creating an account or using the Services, you agree to be bound by these Terms, which are governed by the laws of the Republic of Singapore.
Users must register with accurate, current information and are responsible for maintaining the confidentiality of login credentials and for all activity under their account. Accounts are non-transferable without prior written consent from Prime TMS.
New users may access a 30-day free trial including up to 70 screenings and a maximum of 100 data lines per batch upload. No payment card is required. The trial ends on the earlier of 30 days from registration or use of 70 screenings; these limits apply equally across all screening functions (per-shipment, batch, restricted party, PEP, criminal watchlist and adverse media screening). At the end of the trial, continued access requires selection of a paid plan; trial data may be retained or deleted per our data retention practices.
Paid plans are offered by Prime Trade Management Services Pte Ltd and priced in Singapore Dollars (SGD) per user: 1–2 Users: SGD 79 per user per month; 3–5 Users: SGD 149 per user per month; >5 Users: custom pricing on enquiry. Users may choose monthly billing (charged monthly in advance at the monthly price) or annual billing (charged annually in advance, reflecting a 20% Early Bird Discount: SGD 758.40 and SGD 1,430.40 per user per year respectively). Payments are processed by Stripe. Prices exclude applicable Goods and Services Tax (GST) unless stated otherwise.
The first 25 paying customers who subscribe on or before 31 December 2026 (23:59 Singapore time) using the Founding Member offer (code TAFOUNDING40) receive 40% off the standard list price for life, for as long as their subscription remains continuously active, on monthly or annual billing. For annual billing the Founding Member 40% discount is applied to the full annual list price (12 × the monthly price) and replaces the 20% Early Bird Discount — the two discounts do not combine. The offer is not transferable, cannot be combined with any other discount and lapses if the subscription is cancelled.
Subscriptions automatically renew for successive terms of the same length — monthly subscriptions each month and annual subscriptions each year — unless the user cancels in accordance with our Refund & Cancellation Policy before the renewal date. It is the user's responsibility to manage renewal preferences via account settings or by contacting mcooper@primetmsglobal.com.
All software, databases, screening logic, the TM Search Engine, trademarks, and content associated with the Services are the exclusive property of Prime TMS or its licensors. No license is granted except a limited, non-exclusive, non-transferable right to use the Services for internal business purposes during an active subscription.
Users must: use the Services lawfully; ensure accuracy of data submitted for screening; maintain confidentiality of results as appropriate; and comply with all applicable export control and trade compliance laws in their jurisdiction.
Users must not: reverse engineer, decompile, or scrape the Services; resell or sublicense access without authorization; use the Services to violate any law, including sanctions or export control regimes; or misrepresent screening results to third parties as guaranteed compliance certification.
To the maximum extent permitted by Singapore law, Prime TMS's aggregate liability for any claim arising from use of the Services shall not exceed the fees paid by the user in the 12 months preceding the claim. Prime TMS shall not be liable for indirect, consequential, or special damages. See also our Disclaimer / Liability Waiver.
Users agree to indemnify and hold harmless Prime TMS, its directors, and employees from claims arising out of misuse of the Services, breach of these Terms, or violation of applicable law.
These Terms are governed by Singapore law. Disputes shall first be addressed through good-faith negotiation, failing which they shall be referred to the Singapore International Arbitration Centre (SIAC) under its Arbitration Rules, or to the courts of Singapore where arbitration is not applicable.
Prime TMS may amend these Terms at any time. Material changes will be notified via email or in-app notice at least 14 days before taking effect. Continued use after that date constitutes acceptance of the amended Terms.